Frequently Asked Questions
Most frequent questions and answers
1. What payment methods do you accept?
At Yeinom, we accept payments through major credit cards, PayPal, and other secure payment gateways to ensure a smooth checkout experience.
3. What is your return/exchange policy?
We offer a hassle-free return and exchange policy within 30 days of purchase. Please ensure the item is in its original condition with tags intact for a smooth return or exchange process.
5. How can I contact your customer support?
Our dedicated customer support team is available to assist you. You can reach us via email at [insert email] or through our Contact Us page on the website.
2. How can I track my order?
Once your order is confirmed, you’ll receive a tracking number via email. You can use this number to track your package on our website or the respective courier service’s site.
4. Do you ship internationally?
Yes, we do! We ship our fashion products worldwide. Shipping costs and delivery times may vary depending on the destination.
6. Are your products ethically sourced and sustainable?
We prioritize ethical sourcing and sustainability. Our commitment is to partner with suppliers who adhere to ethical standards, ensuring quality products while being environmentally conscious.